The laboratory has to demonstrate that it can conduct the test in the most safe and clinically acceptable manner. Regulatory agencies oversee the laboratory and determine guidelines that laboratories must adhere to to be able to pass to be able to carry out tests.
These standards ensure that tests conducted at the lab responsible for the care of patients yield dependable outcomes.
Skylab is fully dedicated to providing full healthcare diagnostics to our patients by International Standards.
Quality is a Thought Revolution
Quality is founded on Respect for Humanity
Quality is not the outcome of an accident; it comes from a conscious effort.
Quality starts with the customer.
Customer complaints are an essential part of quality improvement
The problematic issue for lab personnel the laboratory is ” How reliable are your laboratory data/reports?” The primary obligation of laboratory staff is to find any error that might have occurred within the laboratory and fix this issue before sending results to the physician.
The results of tests performed by any person may differ due to three primary factors, namely. Pre-analytical analysis, post-analytical and analytical. These must be addressed effectively.
What are the requirements for our labs to improve their efficiency continuously, please customers, and ultimately achieve universally acclaimed accreditation?
The business focuses on the quality of its products and services.
What is Quality? “Quality is doing the right things and doing those things right”.
A solid foundation for quality will be established by building an enduring foundation in Quality Assurance; this will quickly lead to accreditation status. The main words will be “SAY WHAT YOU DO, DO WHAT YOU SAY & PROVE IT”.
What you do: Proper documentation of every activity
Follow the guidelines: Implement effectively what is written in the manual
Demonstrate it: Enter all relevant information in the Technical Record
The lab will be able to demonstrate the effectiveness of Total Quality Management if proper Quality Assurance (QA) procedures are in place. QA is the term used to describe the planned and organized systems that assure that the quality requirements are fulfilled. This includes the internal quality controls (IQC) and external quality control (EQA) Pre-analytic phase and test standardization and post-analytic phases, management and management. This checklist can be helpful to the laboratory in reaching the goal of providing a high quality service to patients
- Establish QC Policy & QC Procedures
- Document IQC and EQA documents and EQA
- Draw the daily IQC numbers on LJ Charts
- Scan LJ charts to find patterns
- Use the data to understand IQC as well as EQA data
- Implement corrective measures for IQC as well as EQA outliers
Please review the entire QC programs periodically to determine their effectiveness and areas that require attention. Ensure that you constantly promote to clinicians the importance of QC to ensure reliability.
The proper training of lab staff on all aspects is essential, and so is an assessment of the team following instructions to the necessity of training and retraining. The laboratory should strive to be an organization learning and accepting its shortcomings as opportunities to improve.
The laboratory must be well-thought-out open, honest, and transparent. It should exhibit organizational honesty to the health of the patients.